Southwest Signs & Graphics

Southwest Signs & Graphics offers full-service sign solutions for national and local accounts in Texas and Oklahoma. TDLR #18511 (Signs & Banners Inc)

3308 Preston Rd, Suite 350, Plano, TX 75093

Show phone 972-335-0234

www.swsigns.com

Send email


Project Management
Site Surveys
Permit Processing
Variance Services
Manufacturing
Installation
Removal
Service and Repair
LED Retrofitting
Cleaning and Maintenance
Crane Service - 130'
Bucket Trucks - 55'
Service Trucks - 55'
Auger Trucks - > 4'
We can access equipment for larger jobs. Southwest Signs & Graphics has high-rise sign installation experience.
Southwest Signs & Graphics offers a wide range of sign manufacturing and installation solutions to national and local clients across Texas and Oklahoma. We develop long-term partnerships with customers by exceeding their expectations on every project. Southwest Signs & Graphics is known for our fast response times at every stage of the project and our transparent customer communications.

Our comprehensive packages and stand-alone offerings are designed to meet any need and ensure the success of your project. Whether you are working on a single site or multiple locations across the region, let the Southwest Signs & Graphics team manage your installation project so you have time to focus on other priorities.
Rating Feedback Date

The last time we used Southewest Signs was in 2013, and it was an utter disaster. Given the numerous positive reviews since, I figured there might be a difference. To my unfortunate discovery, it was absolutely not. They own no equipment, no storage space, and did no work themselves. They didn't call for a dig check, and blamed my customer directly. They lost my documents numerous times, and then had the audacity to charge me more money claiming that I was the issue. Not to mention the 2 week span where they turned into a ghost, the only way I got ahold of them was to use my cellphone as a guise so they would answer for new business, even though I had provided them with a 50% deposit. I am truly shocked that people have actually had a positive experience with these folks, or even gotten any work done. I advise anyone considering using these people, please find someone else.

~ Nick Delsignore

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05/23/18

Southwest Signs & Graphics is great always there when you need them and affordable .

~ George Vincent

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05/14/18

Hamid is always a pleasure to work with. His him provides prompt and professional service. My client is always very pleased with the service they provide.

~ Abby Kaylor

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03/19/18
feedback - reply Reply:  
Thank you, Abby. We enjoy working with you and appreciate your business!

~ Southwest Signs & Graphics

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SouthWest Signs is a very pleasant company to work with. We had a rocky middle as far as communication went, but the minute I expressed my concern, it was corrected immediately and it is something that you don't get from most Vendors. Not only was my concern addressed effectively and immediately, Hamid worked with me on cost. Overall, a very respectable company all in all to work with, and I look forward to the future work. Thanks!

~ Michelle Redmond

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01/11/18
feedback - reply Reply:  
Michelle, thank you so much for your comments. Communication with our customers is a high priority for us and we strive to get it right. We appreciate you giving the opportunity to correct a situation you found lacking and are so happy you were satisfied with the result. We love working with you and the entire PVCC team. Thank you for your continued business!

~ Southwest Signs & Graphics

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Hamid and his team are wonderful! We have used this company a couple of times to create and post our zoning signs for the City of Frisco and they are always so quick, efficient and most importantly reliable. I would highly recommend this company!

~ Eleana Tuley

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09/07/17
feedback - reply Reply:  
Thank you, Eleana. We appreciate your business and look forward to continuing our partnership.

~ Southwest Signs & Graphics

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Hamid and his team at Southwest Signs are very professional, and were willing to correct signage issues on a work site that were not their fault. I was coordinating the job and my clients work crew was taking down and reinstalling signs Hamid and his team had already installed. Rather than refusing to return to the site, Hamid went to the site personally to ensure a great quality of service, and guarantee my clients satisfaction. I highly recommend them!

~ Ryan Lundblom

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05/24/17

Hamid and his team are wonderful to work with. I'll be adding them to my network of installers as they've proven themselves to be an asset in the lower Midwest region. We've worked on a few projects together and still have a couple more to go in that area. The more we work together, the easier it becomes.

~ Ryan L

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04/12/17
feedback - reply Reply:  
Thank you, Ryan. We appreciate your business and look forward to continuing our relationship. Let us know what we can do for your next project!

~ Southwest Signs & Graphics

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I had a good experience with SW Signs for a small maintenance and survey job I had. They were quick to mobilize and return the data I needed. However, Hamid seems more interested in selling his services for larger projects in the future, and trying to get me to promote him across my company, than letting his work speak for itself. I understand that he sub-contracts the majority of the actual field work which is somewhat acceptable on small maintenance and survey jobs but would raise several concerns on larger projects that would require extensive and immediate communication between the project manager (me) and the boots on the ground. I see that others on this site and within my own company have raised similar concerns and some even have horror stories about how this practice has damaged their relationships with their clients. In conclusion, SW Signs' ability to mobilize quickly on small maintenance and survey jobs makes them valuable for those types of projects but I would be very hesitant to hire them for anything that would require larger crews and/or equipment for multiple days.

~ B S

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02/06/17

Southwest Signs is very responsive to my requests for sign surveys and provide adequate survey information. If anything is missing from the survey, they do make the effort to go back and get the additional information we need. They also perform installs for our company. I am not involved in installs so I cannot answer to their work. Overall, I would use Southwest Signs for any work I have in the Texas area.

~ Jennifer Corsaw

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02/17/15

Southwest Signs & Graphics has fast affordable sign service. I would recommend them anyone. Thank You.

~ Chris Matlock

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12/16/14

Hamid and his crew stepped in on a Friday evening and took on a weekend project that had to be completed by 10am Monday morning in Farmers Branch, TX. They hand dug and poured the footers on Saturday and attempted to move the Drive thru canopy per my customers request on Sunday but due to the weather it did not allow them to move it so his crew was out on site early Monday morning and completed the project to my customers satisfaction. Hamid went above and beyond to ensure my customers satisfaction. I will be contacting you again for any projects in the Texas area as I was more than pleased with the progress that Hamid and his crew made for me.

~ Teresa Lane

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12/15/14

Hamid is always very responsive to any requests I have sent him. His staff does good work and I am very happy with Southwest Signs & Graphics.

~ Becky Bantau

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09/09/14

I found Hamid on a Saturday morning at about 9am after searching online for sign installers in Frisco, TX. Not only was he available he was more than happy to help me with a rush sign install. After working hard for 24 hours to help me we were able to get an installer on location and get the sign done100%. This large sign was a serious job and I'm so thankful for good help like Hamid provided. Highly recommend for quality service. Thanks again!!

~ Gabe Gunlock

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03/12/14

They were hired to do an install for in their area. They went above what was asked and dealt with problems immediately and effectively. I would use them again for future installs.

~ Kari Lagos

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03/08/14

Great staff, very professional, great prices!

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01/24/14

Southwest Signs gets the job done! They have been helping us with a national roll out, and the workflow has been seamless with exceptional quality with attention to time frames.

~ Bryan S

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06/04/13

Hamid is a true gentleman and will assist in anyway he can. He is always available and I would recommend him to anyone needing a responsive sign vendor.

~ Jim Malin

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05/31/13

I was a bit surprised at our experience with Hamid given the number of positive feedback comments on his Sign Search page. We did 2 projects at the same time with Hamid, during which I learned more than I wanted about him and his 'company'. Hamid does not have his own crew. Everything from bucket truck work to digging, concrete and electrical was sub-contracted out to a number of different workers. We were not allowed to have direct contact with those workers unless Hamid conference called them. This was an issue as communication was not prompt and at times Hamid was not on-site or even in town during the installs. For both installations Hamid tried to negotiate (up) the price after accepting the job. Our clients who were on site became very concerned at the lack of leadership and coordination between the various contractors when unexpected errors occurred. Requests for payment were made via invoice and phone call from Hamid the very day work was completed. If he was as on-top of his 'workers' and project details as he was payment, both would have gone much better. To this date we have been waiting on touch-up paint to be applied at the 2nd location. Despite phone calls, text and email I have not heard from Hamid in 8 days. We will not reuse and do not recommend.

~ Logan Baker

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05/14/13
feedback - reply Reply:  
Southwest Signs and Graphics has been in business for 20+ years and we pride ourselves on our customer satisfaction. We have tremendous resources in order to get every project completed and we also have our own crew. Our experience is such that we strive to please and satisfy all of our customers. In this instance, we have come short in meeting his expectations, and in order to resolve his concern we have reached out to Mr. Logan by email and phone calls to make this right. His view of the completed job and statement about his clients also not being satisfied are completely opposite of what we have experienced. I will also mention that when we were brought on to this project, the customer was unhappy with the current completion schedule. We have built excellent rapport with his customer during this difficult process, and the job was completed on time and on a positive note. We work hard to satisfy all customers referred to us through Sign Search and have had more than 50 positive reviews since we began. This is our first negative review. We will work diligently to make sure this is the last negative feedback we receive. We appreciate this feedback, as this will make us a better company.

~ Southwest Signs & Graphics

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Hamid was quick to respond and very professional and took good care of our customer.

~ Allison Kast Eichenberg

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03/27/13

SW signs is always looking for the next opportunity and we appreciate that. Thanks for the prompt install! We look forward to the next job with SW signs

~ Robert Rivas

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03/13/13

Hamid did a great a job for us on an install in Plano, TX. He was very prompt with his work and got the job done successfully. Thank you to Southwest Signs!

~ Gene Long

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03/13/13

Southwest signs did a wonderful job on our project. He met our budgets and was ready to install our sign package the minute it was delivered! We will use Hamid again with our other upcoming projects in this area. 5 out of 5!

~ Josh De Ruyter

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03/13/13

SW Signs got back to us very quickly and was always willing to work with us on any project. They took pictures, reported any issues and delivered everything to us in a timely manner. We will work with them again.

~ Kelly Tobias

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02/06/13

Southwest really pulled through for us and we'll be sure to keep using them.

~ David Shapiro

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02/01/13

SW Signs Did a takedown for us in Plano, TX, got on it really fast and did what was needed in a timely fashion

~ David Tucker

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02/01/13
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